GlyphLink support

Answers to common questions, and how to reach us.

Something not working, or an idea?

Email hi@malikghani.com. If something is broken, include your device model, iOS version and what you were doing when it happened.

Frequently asked questions

How do I play?: Tap two tiles with the same character. They clear if they can be joined by a path of no more than three straight lines that does not cross other tiles. Clear the whole board to win.
What is the difference between Timed and Relaxed?: Timed rounds run on a three-minute clock, with three hints and two shuffles, and count for the leaderboard. Each match puts a second back on the clock unless you turn that off in Settings. Relaxed rounds have no clock and unlimited hints, still keep score, and are not ranked.
What is Learn mode?: Learn mode turns off the timer and the score. Press and hold a tile to open a study card with the character's stroke order, readings, meaning, study level and example words. It is available for Chinese and Japanese characters.
Why do some characters have no stroke animation?: Stroke order is included for every character in the JLPT, Jōyō and HSK 1 to 6 lists, and for 98.5% of all hanzi and 92% of all kanji. The rest are rare characters that no open source draws yet. Their study card still shows readings and meaning.
Do I need an internet connection?: No for solo play, Learn mode and stroke order. Example words, multiplayer and the leaderboard need a connection.
How do I play with friends?: Open Multiplayer from the main menu, host a room for 2 to 4 players and share the six-character code. Everyone races on the same board.
How do I turn notifications on or off?: In iOS Settings, open Notifications, then GlyphLink. GlyphLink only sends notifications if you allowed them.
How do I delete my account?: In the app, open Settings, then Account, and choose Delete Account. It removes the account, its scores and its leaderboard rows from our server.
What is the App Clip?: A small version of GlyphLink that opens instantly from a link, without installing the full app, for a quick round. It works offline and collects no data.

Privacy

No ads, and nothing is sold or used to track you across apps. The app sends crash reports and usage events to Firebase so we can fix bugs. The privacy policy lists everything it collects.

Credits

GlyphLink is built on open data and open fonts. Thank you to:

Make Me a Hanzi and animCJK, stroke order derived from Arphic PL KaitiM fonts, Arphic Public License.
CC-CEDICT, Chinese words and definitions, CC BY-SA 4.0.
JMdict and KANJIDIC2, Japanese words and readings, Electronic Dictionary Research and Development Group, CC BY-SA 4.0.
JmdictFurigana, furigana placement, CC BY-SA 4.0.
Fonts under the SIL Open Font License: Noto Sans CJK, Noto Serif CJK, LXGW WenKai, Sarasa Gothic, Klee One, M PLUS Rounded 1c, Shippori Mincho, Zen Kaku Gothic New and Zen Maru Gothic (also used on this website).